COMMAND AND CONTROL OPERATIONS
Large command and control centers are complex operations. Traditionally, these environments rely on a core group of well-trained agents. Their required training is lengthy and expensive. Operations are typically driven by an extensive set of Standard Operating Procedures (SOPs), which often require referencing up to two years beyond the initial hire.
PSIM EXPLAINED
Physical Security Information Management (PSIM) systems allow large operations to automate existing SOPs while integrating data from disparate subsystems into a common user interface.
PSIM BENEFITS AND ROI
The result of implementing a PSIM platform offers an immediate return on investment from multiple areas:
- Increased agent efficiency
- Reduction of training cost and non-operational new hire time
- Increased rate of response
- Increased situational awareness
When the SOP an organization follows is used to automate the system and drive actions, the agent no longer needs to leave the task at hand to reference the correct process. Integration to other systems will increase situational awareness and decrease time to react. Command and control operations that automate SOPs through PSIM systems reduce operational risk. Another result is new hires can be put to task much sooner reducing the overall cost of training.